Policy



 Home :  Customer Service : Quality :  Policy

QUALITY POLICY

It is the policy of Mac Tools to provide world class products and services to the marketplace that assure good value to our customers so they receive a combination of features, services, reliability, quality and competitive price that is superior to the competion.

These world class products will

  • Meet a defined purpose,
  • Satisfy customers expectations,
  • Comply with statutory requirements, and,

Mac Tools recognizes that technical, administrative and human factors affect the quality of its products and services. Mac Tools will operate in such a way that these factors will be oriented toward the reduction and prevention of quality problems. Continous quality improvement will be promoted in every area of responsibility.