Warranty and Return Requests


​ ​Please follow the instructions below to submit a Warranty Return Request. A copy of your request will be emailed to you. Please allow 5-10 business days for the request to be addressed. If you have any questions, please email us at MTDE@stanleyworks.com or call us at 800.MACTOOLS. Thank you.

  1. ​Complete the Warranty & Return Request form below.
    • Include account number if known or name of account
    • Include complete list of tools
    • Include return address – no PO Box
    • Include name and contact phone number
  2. ​We will send you a return shipping label
  3. We will assign a Material Return Authorization (MRA) number
  4. Put this number on the outside of your carton
  5. Include in your carton, a complete list of the items returned and your contact information
  6. You may want to insure your package